FAQs

Burleigh's Body Shop

  • What vehicles do you work on?

    Burleigh’s Body Shop specializes in European, exotic, and electric vehicles. We currently maintain manufacturer certifications for Tesla, Rivian, Mercedes-Benz, and Toyota.

  • Do you offer any other services besides collision repair?

    While Burleigh’s Body Shop focuses solely on collision repair, we work with a trusted network of dealers and vendor partners that can assist with towing, glass replacement, paintless dent repair, paint protection film, and more. We’re happy to help coordinate these services while your vehicle is being repaired.

  • How long will it take to repair my vehicle?

    Repair times can vary based on several factors, including the severity of the damage, parts availability, and insurance response times. Because of these variables, it may be difficult to provide a completion estimate early in the process. We’ll keep you informed with regular updates and provide an accurate completion date as soon as one becomes available. Minor repairs may take a few days, while more extensive repairs can take several weeks or longer.

  • Do you work with all insurance companies?

    Yes. Although Burleigh’s Body Shop is not a direct repair partner for any insurance company, we work closely with all insurers to help make the repair process as smooth and hassle-free as possible.

  • What is the difference between OEM, Aftermarket, and LKQ parts?

    OEM stands for “Original Equipment Manufacturer.” These are factory parts supplied by the vehicle’s manufacturer. They are the same parts originally installed on your vehicle and are designed to meet the manufacturer’s standards for fit, finish, safety, and performance. OEM parts are also crash-tested to help ensure occupant safety and structural integrity. The certifications we hold require the use of new OEM parts only.


    Aftermarket parts are lower-cost components produced by third-party manufacturers and are not approved or supported by the original vehicle manufacturer. These parts are generally not crash-tested by the automaker, making their performance in future collisions uncertain.


    LKQ stands for “Like, Kind, and Quality.” These are recycled OEM parts sourced from salvage vehicles. While originally manufactured by the automaker, their condition, functionality, and crashworthiness may be difficult to verify. For these reasons, they are generally not recommended.

  • Do you offer a warranty?

    Yes, we stand behind our work with a lifetime warranty on materials and workmanship for as long as you own the vehicle.